I also heard through the grapvine Critical test result management (CTRM) raises the bar for patient safety and staff productivity, according to the directors of Performance Improvement and radiology at Parkland Health and Hospital System in Dallas. Writing in the November/December 2006 issue of Radiology Management, a professional journal, Julia Napper, director of Performance Improvement, and her husband, Terry Napper, director … I also heard these things uC Pays Off In "Customer Productivity" - Call Center Magazine I would term this benefit of UC technology for customer contact applications as being an improvement in "customer productivity!".Did you know that Call means a demand for payment of a debt. What a wonderfull idea microsoft faces Office Live lawsuit CNET News - A company called Office Live said Friday it has filed a trademark infringement lawsuit against Microsoft over the software giant’s use of “Office Live” for its on-demand productivity tools. Office Live , which runs sites such as Legaloficelive.com … wow… this is such a great idea